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书架
现代国际礼仪：英文版
作者：
周国宝
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Preface
Introduction
Chapter One Why International Etiquette Matters
Ⅰ.Origin of Etiquette
Ⅱ.International Etiquette
Ⅲ.Differences between Chinese and Occidental Etiquette
●Different Modes of Social Interaction
●Different Personal Philosophies
●Different Social Customs
●Different Hierarchy of People Status
Ⅳ.Guidelines for Modern International Etiquette
Ⅴ.Why Modern International Etiquette Matters
Chapter Two Personal Manners
Ⅰ.Courtesy Begins at Home
Ⅱ.Elegant Appearance
●Personal Hygiene
●Hairstyle
●Make-up
●Perfume
Ⅲ.Clothing Etiquette
●What Clothing Reveals
●General Clothing Etiquette
●Dress Code Guidelines
●Elegant Jewelry and Accessories
Ⅳ.Speaking Manners
●General Rules
●Speaking Manners in Public
Ⅴ.Graceful Deportment
●Elegant Posture
●Graceful Body Language
Chapter Three Social Etiquette
Ⅰ.Etiquette of Introduction
●The Order of Introduction
●Steps for Introducing
●Art of Business Introduction
●How to Respond to an Introduction
●Ways to Remember Names
●Self-introduce
Ⅱ.Greeting Etiquette
●Verbal Greetings
●Greeting Gestures
Ⅲ.Manners to Address
Ⅳ.Visiting Homes and Receiving Guests
●Host Manners
●Guest Manners
Ⅴ.Party Manners
●When You’re the Host
●When You’re the Guest
●Talking,Listening,Mingling
Ⅵ.Dating Manners
●Proper Dating Etiquette
●Etiquette Tips for Dating
Ⅶ.Prom Etiquette
●Invitations
●Costs
●Individual Costs—Who Pays for What
●Getting to the Prom
●Dinner
●For Everyone
Ⅷ.Manners in Public Place
●Personal Space and Social Distance
●General Rules of Manners in Public Place
●Etiquette on Road/Street
●Manners inside Public Buildings
Ⅸ.Gift Etiquette
●Gift Giving at Home and in Workplace
●Gift Giving across Cultures
●Floral Etiquette
●Tipping Etiquette
Ⅹ.Travel Etiquette
●Travel Etiquette in General
●Airplane Etiquette
●Hotel Etiquette
Chapter Four Table Manners
Ⅰ.Table Manners in Occident
●Seating Arrangement
●Tableware
●Occidental Dining Manners
Ⅱ.Table Manners in China
●Seating Arrangement
●Dinner Procedure
●Tableware
●Chinese Dining Manners
Ⅲ.Drinking Manners
●Alcoholic Beverages
●Tea
●Coffee
Ⅳ.Entertaining Etiquette
●Forms of Entertaining
●Preparation and Organization of a Banquet
●Banquet Attendance
●Banquet Service
Chapter Five Business Etiquette
Ⅰ.National Flag Etiquette
●Respect for Flag
●Display Manners
Ⅱ.Business Attire Etiquette
●Business Casual
●Business Attire for Men
●Business Attire for Women
Ⅲ.Business Card Etiquette
●Business Card Layout
●General Business Card Etiquette
Ⅳ.Business Telephone Etiquette
●Getting Through
●On the Call
●Telephone Tips
Ⅴ.Job Interview Etiquette
●Before the Interview
●During the Interview
●After the Interview
Ⅵ.Job Etiquette
Ⅶ.Business Meeting Etiquette
●Meeting Organization
●Meeting Host Etiquette
●Attendees Etiquette
Ⅷ.Business Writing Etiquette
●Business Report
●Business Proposal
Ⅸ.Business Entertaining Etiquette
●Meetings Held in Restaurant
●Meeting Alternatives
Ⅹ.Business Negotiation Etiquette
●Negotiation Principles
●Negotiation Stages and Skills
●Negotiation Types
●Negotiation Styles
Chapter Six Correspondence Etiquette
Ⅰ.Memo Etiquette
Ⅱ.Greeting Card Etiquette
Ⅲ.Invitation Etiquette
Ⅳ.Thank-you Note Etiquette
Ⅴ.Letter Writing Etiquette
Ⅵ.Telephone Manners
Ⅶ.Cell Phone Etiquette
Ⅷ.Email Etiquette
Chapter Seven Festival and Ceremony Etiquette
Ⅰ.Occidental Festivals
●New Year’s Day
●Christmas
●Easter
●Thanksgiving Day
●Mother’s Day
●Father’s Day
●Valentine’s Day
●April Fool’s Day
●Halloween
Ⅱ.Chinese Festivals
●Chinese New Year (Spring Festival)
●The Lantern Festival
●Pure and Bright (Qingming)
●Dragon Boat Festival
●Chinese Valentine’s Day (Qi Xi)
●The Mid-autumn Day
●The Double Ninth Festival
Ⅲ.Ceremonies
●Baby-birth Celebration
●Naming Ceremony
●Baptism/Christening
●Coming of Age
●Getting Engaged
●Wedding Anniversaries
Ⅳ.Wedding
●Roles and Duties
●Financial, Who Pays?
●Traditions and Customs
●Clothing
●The Ceremony
●The Reception
●Wedding Guests
Ⅴ.Funeral
●General Guidelines for Guests
●General Guidelines for the Bereaved
Chapter Eight Cultural Etiquette around the World
Ⅰ.Etiquette in Asia
●China
●India
●Indonesia
●Japan
●South Korea
●Thailand
Ⅱ.Etiquette in Africa
●Egypt
●South Africa
Ⅲ.Etiquette in Europe
●France
●Germany
●Greece
●Italy
●Russia
●UK
Ⅳ.Etiquette in North America
●Canada
●Mexico
●USA
Ⅴ.Etiquette in South America
●Argentina
●Brazil
Ⅵ.Etiquette in Oceania
●Australia
●New Zealand
Appendix Etiquette Video Clips
Bibliography
